The subsidiary delivers advertising material, publications and product samples to Australian households through a network of distributors and deliverers, known as walkers, who deliver materials by hand to home letterboxes.

Graeme Samuel, chairman of the ACCC says, “During 2007 and 2008 PMP Distribution provided some of its customers with reports that included incorrect pamphlet delivery statistics—claiming deliveries had taken place in certain areas when they had not.”

Samuel continues, “The irregularity came to light as a result of an internal audit by PMP Distribution. When it discovered the problem, it contacted affected customers and approached the ACCC to resolve any Trade Practices Act concerns.”

The ACCC has accepted court enforceable undertakings from PMP Distribution that it will:

• Implement business procedures and processes to ensure information PMP Distribution provides to its customers is accurate

• Provide the ACCC with an independent auditor’s report of its business procedures and processes relating to information PMP Distribution provides to its customers

• Establish and implement a trade practices law compliance program.

The ACCC acknowledges that PMP Distribution from the outset has been cooperative in resolving this matter.

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