The company continues that the preferred warranty provides a range of benefits above those of the 12 month standard express warranty, such as parts and labour, onsite scheduled preventative maintenance, priority job placement and telephone support, and direct assistance by a senior technician.

Craig Heckenberg, business solutions manager at Epson says, “Epson’s close involvement with its customers across a range of industries means it understands their special needs and, as a result, Epson has strived to develop products and services that met and exceeded their expectations.”

He adds, “The Epson Preferred Warranty is an example of Epson staying ahead of our customer needs.  Our aim is to provide as close as we can get to 100 per cent up time for our customers so that they can maximise productivity and the return on their investment.”

The three year preferred warranty is validated through the Epson service record book that is updated at each scheduled preventative maintenance service at six monthly intervals.

According to Epson, the 64 inch eight colour Epson Stylus Pro GS6000 is the company’s first solvent inkjet printer and is designed to be the most operator friendly and highest quality solvent based printer for the sign and display market. It uses Epson’s new generation UltraChrome GS eight colour ink set with a uniquely formulated solvent ink chemistry developed by Seiko Epson chemical engineers.

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