Print Mint co-owner Carolyn Johnston (pictured left) told ProPrint the on-call service was being rolled out following a good initial response from local legal firms.
“We’ve been doing it unofficially for a few months, and we thought we’d expand it more because there’s been such a demand,” she said.
Johnston said the service addresses the needs of legal firms that typically need documents printed, copied and bound outside of normal business hours.
“We’ve found with a lot of legal firms, it hits 5pm and they find out they’ve got to have five copies of legal files ready for court the next morning, and they can’t always cope with it,” she said.
“We deal with last-minute deadlines daily, so this round-the-clock service for Adelaide’s legal firms is a natural extension for us, building upon our strength of doing things fast and right the first time.”
Print Mint operates with a core group of four permanent staff and three casual staff, with additional staff used when required to meet changes in the workload.
“We have a more fluid shift arrangement than other firms because we have fostered a spirit of flexibility,” Johnston said. “We believe structuring rigid shifts around erratic after-hours work demands would actually add to our running costs and be of benefit to nobody.
Johnston is confident that the company will receive enough work to justify the 24/7 operation, estimating that there are already half a dozen legal firms that regularly use the overnight service.
She said the work for legal firms can often be “quite fiddly”, with bulky case folders filled with small notes stapled to large documents.
The company produces most of the printing and copying work on its Fuji Xerox Docucolor 5065, which it is currently process of upgrading. The company also uses a Docucolor 900.
The company has also recently expanded its reach into government tenders. Johnston said the company had just completed “one of the largest tenders in South Australia, 10 times the size of anything we’ve done before”, though would not comment further on the job.
Comment below to have your say on this story.
If you have a news story or tip-off, get in touch at editorial@sprinter.com.au.
Sign up to the Sprinter newsletter