Canon will trim Australian staff by almost 10 per cent in a restructure it says will streamline its office operations to increase efficiencies and better serve its customers, though the professional print division will barely be affected.
The company plans to cut about 100 administration and back-office support jobs, mostly from its new Sydney head office, by the end of the year and outsource them to business process management firms Genpact and Convergys.
A Canon Australia spokeswoman confirmed that the decision to downsize was aimed at increasing business efficiencies, as the company needs to find ways to become more productive and efficient while continuing to meet the needs of its customers.
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She says the cuts would not affect the company’s print division, which will largely be spared and only lose a small number of admin staff.
“These roles are all administrative support functions and do not impact the way that printers work with their Canon account manager or service technician,” she says,
“These changes will make us more agile and able to respond quickly to customers in the commercial print space as we get set to step up our operations.
“Last year we commenced a review of our local operations and we have been gradually implementing changes to improve our structure and processes.
“These include new and expanded roles for some of our people and the transition of other roles to external partners.”
Canon has 980 Australian staff and is one of the biggest graphic arts suppliers in Australia, along with providing various home and office products and services.
It posted $7.55m in profits and in the 2013 calendar year with revenue $756.5m, up just 0.3 per cent on the same time the previous year.
The spokeswoman says Canon is committed to the commercial print market, launching new products in the next few months specifically targeted towards printers.
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