E-Bisprint makes BRW innovation list

E-Bisprint is the only printing company to crack this year’s BRW Most Innovative Companies list, reaching 18th spot ahead, of the likes of Coke and Deloitte.

The print manager and software company, which boasts clients from Offset Alpine to Lamson Paragon, as well as NSW’s RMS e-toll, earned its place with its end-to-end procurement system.

The company developed an online quoting arena that allows printers that match a job’s criteria to compete for the work – the system aims to source competitive prices, with robust reporting for vendors to use to see how they might win more jobs.

The system has two versions, Zool and MyZool, which allows quoting for the company’s managed services offering, which also includes marketing services, apparel, warehousing and logistics. It was developed in-house over nine months.

E-Bisprint creative director Geoff Flynn says the BRW gong has created excitement in the Tuggerah office and validates the transformation strategy that has seen the company diversify over the past two years.

“It is great to be able to tell our clients that we have been recognised within the industry and Australia-wide,” he says.

“We are not just a small company doing day-to-day work, we are innovative in the way we think, and we are excited to tell everyone about it.”

Some 350 companies entered the race for the top 50, each scored on innovations they made in the past year as well as an employee survey measuring how innovation reaches throughout the organisation.

With about 50 staff E-Bisprint, held its own against larger players, coming just two places behind Westpac, but six spots ahead of Coca-Cola Amatil, and ranking higher than app developer Appster, CareerOne, Rams, and Deloitte.

With the Zool portal E-Bisprint looks after the selection process to make sure the right provider with the right price wins the job.

Printers using MyZool are presented to the customer with their prices, and the customer can choose their supplier based on factors that matter to them most, such as quality and location.

“We want to let people know how we can help them save money through this system; how they can better manage and track their orders,” Flynn says.

“For print, apparel and promotional products it is great to have that reporting functionality.”

He says rather than opening up job requests to its entire network, printers are categorised according to the kind of services they offer and are only invited to quotes for jobs they are able to produce.

“We are comparing horses for courses rather than open slather. There is a huge range of categories our suppliers can be assigned to,” he says.

“They may specialise in labels, continuous forms, digital print, packaging, screen printing, web manufacturing, or four colour non-web, for example.

“Then there are subcategories for more specific kinds of print, so in labels they might offer A4 labels, digital labels, foils, industrial labels, roll sheet labels, thermal labels, wine labels – we understand that certain printers have a niche market, so we can place them in those categories and recognise their strengths.”

Flynn says the company is growing largely on the back of its IT services, which provide customers with the information they need to better manage their print and other products in the works.

“Online has created a big change for the industry, everyone can see that it is opening up more competitive options,” he says.

“Print management and managed services are becoming stronger in the market. Where printing companies are declining over time, we have found that we are going in the opposite direction and have grown.

“We are well-equipped with a huge resource of printers that we use, and we continually manage that. Those vendor relationships have kept us competitive and in tune with what is happening in the market, helping us to stay close to the industry.”

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