John Wall, sales & marketing manager for Roland DG says, “The company’s philosophy is to provide solutions as opposed to simply creating a product then leaving it to others to implement. Roland DG believes in a holistic approach to supplying, implementing and providing aftercare for these solutions to the customer – this is where Roland DG Care begins.”

Roland DG Care provides a range of services and products, which include:

Roland authorised dealer and service network
Roland DG says it has established an authorised dealer network around Australia and New Zealand to best sell, implement and support Roland DG solutions. The Authorised dealers regularly attend training sessions for pre-sales, support and service to ensure they are always up to date with the latest products and technology on offer.

Roland rental
Roland Rental is a traditional finance agreement whereby the customer owns the asset at the end of the finance term with a nominal payment at the end of the term.

Industry leading warranty and value-up programmes
This program brings existing products up to date with some of the latest features from Roland DG’s newest products and technology, further protecting investments in Roland DG Solutions, according to the company.

Roland academy
The Roland Academy offers training courses on products and ancillary equipment. Training is on both the products themselves and the software used to drive and design them.

Roland clinic
The Roland Clinic is a new programme, which the company says help customers within the industry use products and solutions in addition to helping people, where possible, even with non-Roland products.

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