SMARTECH has once again been recognised as an Employer of Choice for 2024. SMARTECH said the award underscores its commitment to fostering a positive work environment, prioritising employee development, and delivering exceptional customer service.
Company executive chairman Vincent Nair said, “I am incredibly proud and delighted to represent SMARTECH’s dedicated employees, who create the platform that supports over 22,000 loyal B2B customers.
“These employees manage hundreds of innovative super suppliers. Importantly, SMARTECH provides an environment where the stresses of life – be it economic uncertainty or political instability – can be forgotten, even if just for a few hours a day. It’s a fact that if employers take care of their employees, the employees, in turn, will take care of their customers.
“Employers have a duty to make responsible economic decisions and hold a 24/7 indirect responsibility for their employees’ well-being. At SMARTECH, our guiding principles are being results-oriented and quick to the market, fostering a culture of excitement, fun, and belonging. Just as the engine is the heart of an aircraft, the pilot and crew are its soul.
“Congratulations again to all SMARTECH employees, our loyal customers, and innovative suppliers for making SMARTECH one of the best places to work!”
Nair added that winning this award reinforces SMARTECH’s dedication to its service-first approach, strengthening its reputation within the print industry and enhancing relationships with both customers and suppliers. The recognition showcases SMARTECH’s ability to consistently deliver value, positioning it as a trusted partner.
SMARTECH’s success is deeply rooted in a corporate culture built on innovation, agility, diversity, and collaboration.
Diversity and inclusion are also central to SMARTECH’s identity, celebrating varied perspectives and ensuring a supportive workplace. Continuous learning and development are prioritised, providing employees with opportunities to grow and refine their skills.
SMARTECH said its approach to employee development and culture serves as a model for other businesses, with a focus on promoting from within, comprehensive training programs, and open communication. Employee recognition initiatives, such as all-expenses-paid holidays for top performers, further illustrate SMARTECH’s commitment to a motivated workforce.
It added that the success of its employee development programs is regularly measured through key metrics, including employee engagement surveys, retention rates, and diversity benchmarks.
Financial governance and service KPIs are also closely monitored to ensure operational efficiency and customer satisfaction.
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