Universal Publishers is Australia’s largest publisher of mapping and travel-related products. Its publishing program includes street directories, guides, maps and road atlases, such as Gregory’s and UBD. In all, it publishes more than 160 publications a year.

Universal Publishers creates a sizeable amount of paperwork relating to the creation and shipping of its print titles. To combat this mountain of paper, it has introduced CanoBureau Workgroup document-scanning technology from Canon to assist its archiving and retrieval processes.

In addition to this, it has also installed Canon’s iR C2105 and iR 3300 multifunction devices to cope with both colour and black & white output around the office.

Mark Truong, Universal Publishers IT systems manager, says, “Before we introduced CanoBureau Workgroup and the networked printers from Canon, we had 25 boxes of 3000 tickets as proof that the stock had been packed and sent out to customers, which was creating a massive storage space demand. Also it was becoming a massive waste of time for staff in customer service to be searching for filed documents when fielding enquiries.”

To meet its black and white printing needs, the Canon iR3300 was implemented, a 4550 sheet device offering an output speed of 33 A4 pages per minute with printing at 2400x600dpi, scanning, faxing and copying functions. Finishing-wise, it offers sorting and collating, multi-position stapling, saddle booklet finishing and the choice of either two-or three-hole punching.

The colour device Canon introduced to the company, the iR C2105, fulfils the low-end colour needs of staff with its 21ppm (A4) colour and 28ppm (A4) black & white device with 600×1200 dpi print resolution. Like the iR3300, it is also on the Universal Publishers network and is able to input material directly into the CanoBureau Workgroup software.

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