Fujifilm Australia to continue support for existing Inca Digital customers  

Following the announcement that the Agfa-Gevaert Group will acquire Inca Digital Printers, Fujifilm Australia, which so far has been reselling the printers in the region, has issued a statement around support and strategy moving forward.

A spokesperson for the company said, “Fujifilm Australia will continue supplying consumables and spare parts as well as servicing all Inca Onsets sold within Australia with no changes to warranties or service contracts”.

With Fujifilm and Inca Digital having worked together for more than two decades, Fujifilm wide format inkjet systems marketing director David Burton said the company’s attention will now move towards its Acuity range of wide format printers.

“Fujifilm and Inca Digital have enjoyed a mutually beneficial relationship for more than two decades. We’re immensely proud of all we’ve achieved working with them in pioneering the development of UV wide format inkjet systems, powered by Fujifilm inkjet technology and Fujifilm UV inkjet ink,” he said.

“More recently, Fujifilm’s strategy has shifted away from being a technology partner and distributor working closely with OEM partners.”

Instead, Burton mentioned that the company has pivoted to become a developer of wide format systems in its own right, taking full control of the design and manufacturing process and leveraging Fujifilm’s worldwide subsidiary network to target volume sales at a wider audience.

“Some time ago, we recognised that the wide format market had reached a point of maturity, where print speeds and quality improvements were increasingly marginal, so we identified an opportunity to invest our inkjet expertise into developing a range that reset expectations around value, usability and ROI,” Burton added.

“Our ‘new blueprint for wide format’ concept, first announced in 2021 and the focus of our stand at FESPA 2022, is the result of this strategy shift, and the new Acuity Prime and Acuity Ultra R2 printers are the tangible early evidence that this new approach is the right one for Fujifilm.

“More new product announcements and additions to this range are planned at FESPA, with others being worked on in the background.

“We remain incredibly proud of what we achieved working with Inca Digital over many years and remain committed to supporting our existing Onset customers.”

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