Konica Minolta GM explains the importance of ‘Kankei’

Above: Konica Minolta GM Andy Cocker

Konica Minolta GM Andy Cocker has shared one of the core values of his business – the definition of ‘Kankei’.

In a recent presentation held in Sydney to launch the AccurioShine 3600, Konica Minolta general manager of production and industrial print, Andy Cocker, provided an insight into the key values of the company – including the meaning of the Japanese word ‘Kankei’.

“At Konica Minolta, our philosophy and approach to sales and any customer dealings is the philosophy of Kankei – which is loosely translated from Japanese to mean Partnership,” Cocker said.

“Kankei is a team of two people or in this case two organisations working together for a mutually beneficial outcome. It acknowledges that the world has changed – and it certainly has over the most recent years – but also in the world of print and production print.

“Our focus of change has four key areas – innovation, digital transformation, sustainability and collaboration.

“Innovation and technical expertise is our heritage. We continue to challenge and to develop technology and solutions that address the changing world and the changing market.

“With digital transformation – we acknowledge that print is becoming more frequent and with less volume as we move into a print-on-demand environment, we are developing streamlined workflow solutions with less touchpoints in the process to turn around jobs faster and deliver better value for customers or clients.

“Like many organisations, we put a high level of focus and attention on sustainability and corporate responsibility. I have heard the term cradle to grave for the entire process and lifecycle of our technology – these values are always at the forefront of our mind and our business and we also support the United Nations sustainability and development goals moving forward.

“We believe in the power of collaboration of partnership and people – our Kankei approach of how we work with you and how we consult with you and understand your business to drive any solution that is put on the table that meets your growing needs and demands for the future. At the same time we continue to invest internally within our own people to ensure that we are at the forefront of our own game and technology to better understand and advise you as well as support you.

“You may not be aware – but Konica Minolta is 150 years young and we celebrated our 150th birthday last year. We operate in over 150 countries and we have in excess of 43,000 employees globally and in excess of two million customers.

“I am very lucky to have a great team around me and we like to work collaboratively with our customers who I would like to thank for their continued support.”

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