PIAA defends changes in letter to members

The PIAA has sent a letter to its members defending its position following a series of controversial events embroiling the association. The letter from PIAA president David Leach says that the industry is undergoing significant change, and that the PIAA is responding to those changes. In the letter president David Leach admits PIAA’s communication could improve, he says, “The fabric of our communication also needs to evolve and the Board are working on ensuring this happens throughout the organisation.” It says that, ‘we are working on ways to be more timely and personable when required with our communications and interactions. The Board would like to open up further in our communication style.’

Sold: PIAA HQ in Auburn

Sold: PIAA HQ in Auburn

The letter talks about the three year strategic plan being implemented, and says that that last year the association reached a ‘critical turning point in its evolution’, but comes with little detail on what these mean. The letter is aimed at addressing criticisms levelled against the PIAA since CEO Jason Allen’s resignation announcement, with disgruntled members mooting a possible Special General Meeting. Printers spoken to by Australian Printer expressed their concerns over the goings on at the PIAA, and about the lack of detail in the letter. During Allen’s leadership a number of senior staff left their post – as did board member and former president, Susan Heaney. The national HQ in Auburn was sold off without explanation to members with the PIAA now renting offices in Chatswood, and Allen publicly clashed with long-term member James Cryer. The letter goes on to list PIAA achievements over the past few months and outlines its vision for the future. “We will continue to invest in building world-class member services. This includes new service offerings and sponsorships to provide opportunities for members to generate revenue, reduce the cost of doing business, manage their regulatory environment and access high performing, and culturally aligned staff,” the letter reads. Leach asks members to be optimistic during a period of transformation for the PIAA, “I encourage you to look beyond the noise and focus on the positives.”  

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