A NSW printer ink cartridge reseller has been flagged by NSW Fair Trading for bad business tactics.
Gtek Solutions was identified by the State Government organisation for its business tactics, which include cold-calling consumers to sell printer ink cartridges and cleaning products.
NSW Fair Trading Commissioner Rose Webb said it received a number of complaints about the Sydney-based reseller, from people that felt pressured and harassed into accepting promotional office products.
Gtek Solutions’ range of printing products include laser toner cartridges, fax machine cartridges, inkjet cartridges and copier toners.
“People are unaware they may be locked into an ongoing contract to purchase additional goods over several months and years into the future,” Webb said.
Consumers are then issued an invoice demanding payment for the additional goods that they did not agree to purchase and have continued to receive.
Sprinter had reached out to Gtek Solutions for comment at the time of publication.
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