Roland to introduce fixed price servicing

Roland DG is launching Australia-wide Fixed Price Scheduled Servicing across its range of wide format printers.

Within the scheme, travel costs for scheduled preventative maintenance services will be capped at $150 for metro areas and $300 for non-metro areas.

The company says the new program carried out by its network of service technicians means that customers know the price of their service upfront, allowing them to accurately plan the costs to their businesses.

[Related: Townsville printer wins Roland competition]

Greg Stone, product and marketing manager at Roland DG says, “The introduction of Fixed Price Scheduled Servicing is an exciting addition to our Roland DG Care programme, as it reinforces the company’s commitment to providing our customers with industry-leading service and support.

“Our customers pay a fixed amount for the travel costs for their scheduled preventative maintenance service regardless of where in Australia they are located.”

 

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